Okura Garden Hotel Shanghai, Shanghai

The hotel's location is fantastic, right in the middle of Shanghai off one of the main shopping strips, with great walkability to major shopping malls and metro access. The rooms, though a bit outdated and small, are clean, comfortable, and well-appointed, providing all necessary amenities. The service, especially from Mrs Le at the reception, is kind and very accommodating, ensuring a seamless late check-in experience. The dining offers a well-laid buffet spread but may become repetitive after a few days. In-hotel retail is diverse, and the facilities are convenient with good in-house services.

I had a mixed experience at this hotel. The rooms were spacious with a very comfortable bed, but they smelled old/stale. The service was helpful in some aspects, like ordering a taxi, but lacked attention to replenishing toiletries. The location was fantastic, right in the middle of Shanghai with a peaceful atmosphere despite being in a bustling area. The dining options were good overall, but not ideal for guests with Western habits.

I had a mixed experience at this hotel. The rooms were like Japanese style, clean and comfortable, but the price was too high for the quality. Service was kind and helpful overall, although there were some friendliness issues. The location was fantastic, right in the middle of Shanghai with a peaceful surrounding. The dining experience had its ups and downs, with a repetitive buffet spread. Overall, it was a decent stay with both positives and negatives.

The hotel offers spacious rooms with very comfortable beds and a lovely garden view. The staff, especially Mrs Le at reception, are polite and helpful. The location is excellent, close to major shopping malls and filled with relaxing spots for snacks and coffee. The dining experience caters to both local and foreign tastes, offering a satisfying selection. The facilities are impressive, ensuring a pleasant stay overall.

The hotel offers well-appointed rooms, although they show their age design-wise. The amenities provided are excellent. However, an extra fee is required to use the gym. The rooms feature a great shower and space-age toilet.